Privacy Policy

This Privacy Policy applies to the services offered by Sleeper Wall Constructions Pty Ltd ACN 167 491 330 (“Sleeper Wall Constructions”).

1.1 Statement of Commitment

This Privacy Policy explains how Sleeper Wall Constructions may collect, use, disclose, store and otherwise handle personal information (and where applicable, sensitive information), including how you may access such information held by Sleeper Wall Constructions.

1.2 Consent

Sleeper Wall Constructions is committed to safeguarding personal privacy. Sleeper Wall Constructions recognises that individuals have a right to control how their personal information is collected and used. Providing personal information is an act of trust and it is taken seriously by Sleeper Wall Constructions. Unless given consent to do otherwise, Sleeper Wall Constructions will only collect and use personal information as set out below in this Privacy Policy.

Notwithstanding the above, this Privacy Policy applies to your personal information regardless of the way in which Sleeper Wall Constructions collects it, which may include:

• When you send Sleeper Wall Constructions an e-mail, “contact us” message, or any other form of written enquiry;
• Via mobile sites, applications, widgets and other mobile interactive features, for example when you provide feedback via a QR Code application;
• Photographs of any part of the services undertaken by Sleeper Wall Constructions for promotional and portfolio purposes;
• Via Sleeper Wall Constructions official social media pages that it controls, such as the official pages for Sleeper Wall Constructions on Facebook and Instagram;
• When you telephone Sleeper Wall Constructions to enquire about our services;
• When you engage Sleeper Wall Constructions to undertake services, whether this is undertaken online or in person;
• When you make a booking with Sleeper Wall Constructions;
• When you enter a promotion, competition, provide feedback or participate in a survey, market research or other promotional activities which Sleeper Wall Constructions (or one of its agents) conducts;
• When you sign up to receive Sleeper Wall Constructions newsletters or marketing material; or
• When you submit an application for a contract or employment with Sleeper Wall Constructions.

1.3 Your Personal Information

Personal information is collected by Sleeper Wall Constructions where necessary or related to one or more of its functions or activities. “Personal Information” is information or an opinion that identifies an individual. The types of personal information collected may depend on the type of interaction that you have with Sleeper Wall Constructions, and includes but is not limited to:

• Name and contact details;
• Images of you;
• Your credit card details;
• Internet Protocol (“IP) address;
• Server address;
• Domain name; and
• Information you provide to us directly or indirectly through your use of our website.

1.4 Collecting Personal Information

Sleeper Wall Constructions will only collect your personal information by lawful and fair means including directly from you or authorised third parties.

Personal information may be requested for a variety of reasons, including but not limited to; enabling Sleeper Wall Constructions to provide a service or product, or to update information presently held on file. You are not obliged to provide the requested information, however failure to do so may result in Sleeper Wall Constructions being unable to provide services to you.

Sleeper Wall Constructions may also collect information from third parties and public sources.

1.5 Using and Disclosing your Personal Information

Personal information (including sensitive information, where applicable) may be used by Sleeper Wall Constructions for any of the following primary purposes:

• To render services and provide products;
• To respond to a query or feedback;
• To provide information about products, services and/or special offers;
• To obtain opinions or comments about services from a client;
• To record statistical data for marketing analysis from a client;
• To process and consider an application for employment;
• To promote and market all current and future Sleeper Wall Constructions businesses, venues, products and services and to inform about the products and services of any of Sleeper Wall Constructions commercial partners;
• To assist with Sleeper Wall Constructions internal business processes;
• To conduct market research and/or to improve Sleeper Wall Constructions product and service offerings;
• To administer surveys;
• For any other purposes that could be reasonably expected of Sleeper Wall Constructions; and
• To enable Sleeper Wall Constructions to comply with its obligations under law.
  
  Sleeper Wall Constructions may employ or contract other companies or service providers to assist in providing Sleeper Wall Constructions services, including but not limited to; marketing, market research, mail-house services, hosting and product development services, analysis of client lists and/ or consulting services. These third parties may have access to personal information that is needed to perform their specific function(s) and cannot use that information for other purposes beyond those functions.

The third parties to which Sleeper Wall Constructions may disclose personal information to includes:

• Related entities of Sleeper Wall Constructions;
• Third parties where you consent to the use or disclosure;
• Contractors, agents and suppliers Sleeper Wall Constructions engages to provide products and/or perform services;
• Sleeper Wall Constructions professional advisors such as legal professionals and accountants;
• Law enforcement bodies;
• A purchaser of all or part of Sleeper Wall Constructions business; and
• Any other person for any other purposes that would be reasonably expected (including if required by law).

Sleeper Wall Constructions does not sell your name or other personal information to third parties.

1.6 Individual’s Right of Access

Sleeper Wall Constructions endeavours to ensure that personal information collected and used is accurate, complete and up-to-date. However, the accuracy of information is dependent to a large extent on the information provided to Sleeper Wall Constructions. Individuals have the right to review, amend or delete personal information that may be recorded on Sleeper Wall Constructions database.

Information may be reviewed, amended or deleted by contacting Sleeper Wall Constructions via email at Sleeper Wall Constructions.

A request may be made to delete personal, and all reasonable steps to delete the information will be made, except where the information is required for legal reasons. Deletion of information may result in Sleeper Wall Constructions being unable to sell products directly and/or provide certain services including after sales services.

To unsubscribe from our email database or opt-out of communications, please contact us using the details below or using the opt-out facilities provided in the communication.

1.7 Storage and Security of Personal Information

Sleeper Wall Constructions takes all reasonable steps to keep secure personal information recorded and to keep this information accurate and up to date. The personal information is stored on secure servers (if in digital format), or in locked areas (if in hardcopy format). These repositories are protected in controlled facilities. Sleeper Wall Constructions employees and data processors are obliged to respect the confidentiality of any personal information held by Sleeper Wall Constructions. Sleeper Wall Constructions will only permit authorised personnel to access your information and information will only be disclosed to third parties where they have the appropriate authority. Sleeper Wall Constructions destroys or de-identifies personal information no longer needed by Sleeper Wall Constructions, wherever possible.

1.8 Use of Cookies

Sleeper Wall Constructions uses tracking technologies such as cookies or web beacons to make use of its website and services as convenient as possible. Cookies are pieces of information that a website transfers to a computer’s hard disk for record keeping purposes. A web beacon is a technical method that sends information related to the access to websites, when you browse websites, or open or preview a HTML-formatted email. Most web browsers are set to accept tracking technologies such as cookies or web beacons. These tracking technologies do not themselves personally identify users, although they do identify a user’s browser. These tracking technologies allow Sleeper Wall Constructions to monitor the Sleeper Wall Constructions website, and to record how many people are using the different parts of the site. It is possible to set the browser to refuse tracking technologies such as cookies or web beacons, however, this may limit the services provided by Sleeper Wall Constructions website.

Sleeper Wall Constructions website and online services use web analytics such as Google Analytics, a web analytics service provided by Google, Inc. Web analytics uses cookies to help the website analyse how users use the website. This information generated by the cookie about your use of one of Sleeper Wall Constructions website (including your IP address) will be transmitted to and stored by the Web analytics provider on servers that may be located overseas.

This information is used for the purpose of evaluating your use of Sleeper Wall Constructions website, compiling reports on website activity for website operators, and providing other services relating to website activity and internet usage. Web analytics providers may also transfer this information to third parties where required to do so by law, or where such third parties process the information on its behalf. Web analytics will not associate your IP address with any other data held by it. By using Sleeper Wall Constructions websites, you consent to the processing of data about you by web analytics in the manner and for the purposes set out above. Further information may be obtained via the relevant privacy policy, available on request.

1.9 Sleeper Wall Constructions and Links to Other Website

Sleeper Wall Constructions may provide links to web sites outside of Sleeper Wall Constructions website. These linked sites are not under the control of Sleeper Wall Constructions, and Sleeper Wall Constructions is not responsible for the conduct of companies linked to Sleeper Wall Constructions website, nor for the performance or otherwise of any content and/or software contained in such external websites.

1.10 Problems, Queries or Complaints

For further information regarding this Privacy Policy or to make a complaint about the steps taken by Sleeper Wall Constructions to protect your personal information or privacy, please contact 0415596147.

Sleeper Wall Constructions will investigate any complaints received in writing and take all reasonable steps to resolve them as soon as possible. If you are not satisfied with the result of your complaint to Sleeper Wall Constructions, you can refer your complaint to:

1.11 Updates

Sleeper Wall Constructions reserves the right to review, amend, update and change this Privacy Policy from time to time to reflect its practices and obligations. Any changes will take effect when they are made or posted on Sleeper Wall Constructions website.